Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. Live the VIP experience and dance the night away in paradise. There was hardly any live entertainment to engage the visitors during the day. Once we didnt get in. due to noise from the bar. I wouldn't go back or recommend. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. We will be coming back for sure. Indulge in the incredible flavors and techniques of Japanese cuisine. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). For more information, please see our We had to create our own fun by booking excursions and other activities which meant that we had to spend a lot more money while staying at the resort. Where Hollywood meets Bollywood. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Service was fast and friendly so no complaints there. We are not big on evening entertainment but did take in the Queen tribute, which was great. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. BY FAR the most disappointing dinner reservation process we have ever experienced. due to noise from the bar. This is the version of our website addressed to speakers of English in the United States. Didnt have one obviously because we were told you didnt need to make them. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Check-in: Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He got us in. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Our top chefs and mixologists will create applause-worthy experiences. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Let our collection add to yours. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. [deleted] hace 2 a. However, it did end promptly at 10:30. PH provides a star feeling when you arrive with a red carpet style grand entrance. I will absolutely share your comments with them. Where Hollywood meets Bollywood. We had no difficulty finding chairs at either the pool or the beach. We are pleased to know that you enjoyed our facilities and activities. This was a daily occurrence. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. We are looking forward to your next visit in the near future. Own or manage this property? Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. It seemed to get really busy on the weekend. Red flag says our whole stay. Good hotel, average food, horrible Star Package experience. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Check-in: The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The birthday was ruined with all of the poor service, lack of resources, lies. One night we went right at 6 again. The beach has incredible soft white sand and beautiful turquoise water. Dine and delight in design-forward spaces. All rights reserved. Fingers crossed. 96% of travelers recommend this experience. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Cheeco, Amilyn, Yimin, are just a few that stood out to us. It was very good. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. Because its what we collect, that makes us who we are. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Our ceiling in our bathroom leaked into our sink. The third room was a complete upgrade it made the stay so much better. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. 98% of travelers recommend this experience. None of the deaths occurred in Cancuns beach-side hotel zone. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. Also there was rarely popcorn there which did disappoint the kids. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. We had to wait but probably only 45 minutes. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . It was ok. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. We are not Star Class and have had no issues getting into them. We did bring a few with us and we did use them. Stay connected while youre away with a suite of tech-savvy services. Overtime Sports Bar. [removed] [deleted] hace 2 a. 12:00 pm. Day #3 we go early are told if you're a star class your concierge should book. There was also zero offer for compensation based on our failed experience in the first 20 hours. 2023 Planet Hollywood Cancun Adult Scene. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. This material may not be published, broadcast, rewritten, or redistributed. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Planet Play. Be sure they will be even more motivated. Primary Menu. The umbrellas were painful to open. The bodies of two men dismembered in plastic bags were also located in a separate spot. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. The surf was rough. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Planet Hollywood Costa Rica. The food was good. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. PH Cancun Aerial. This is the role youve been waiting for. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. 94% of travelers recommend this experience. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. My original travel date for Planet Hollywood was May 2020. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We ended up getting that fixed on day 3. With an extensive wine list to pair with every meal. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. We also ate at Italian twice. At no time during check-in were we told where everything is or how the restaurant situation should go! Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. We liked being able to control all of the lights, fans, etc. in the morning. Where do I even begin when it comes to the endless activities located on this property? In April, 14 murders were reported in 36 hours. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Breakfast was excellent. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. We had Star Class which came with a Butler. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). The beach was beautiful. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. The second time we went later. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Absolutely terrible service in regards to trying to eat a meal. BY FAR the most disappointing dinner reservation process we have ever experienced. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. Get the cabanas and ask to skip the bottle service. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sometimes the waits were long. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Service was good but not great. Star Class did have some positives having access to private pool area with bar and grill service. Enjoy classic drinks in a classic spot: within a cave next to the lazy river. Some seaweed. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. This was after a long wait. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. WTF! The meal was great. You have to empty it lots. Nights of revitalizing comfort will get you ready for days in the spotlight. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. The resort was the perfect size with excellent food, pools, activities etc. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. from one central panel. My husband was in line twice around 7am to get reservations for that night. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Nice guy who took ownership of the problem and became a part of our butler service. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. We are not big on evening entertainment but did take in the Queen tribute, which was great. He was the only help. We will take your comments as our main improvement tools. However, it did end promptly at 10:30. Pay the extra for the star class upgrade. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Dine like a Hollywood A-lister at Star Class Bar & Grill. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. There are lots of activities to do if you choose. All Rights Reserved. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. Lazy River. Reserved exclusively for Adult Scene guests. 95% of travelers recommend this experience. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. We waited in line for Hibachi grill 2x. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. The National Guard is also investigating. We are pleased to know that you enjoyed our facilities and activities. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Our kids did mini golf once. You have arrived. Enjoy traditional pub food, themed trivia nights. It was windy most days especially on the beach. We go to concierge & they say its 1st come 1st serve. They did not love it. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! This was a daily occurrence. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. Yes, that is what it meant in 2021. Thanks so much to all the Planet Hollywood crew!!! What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? There was also zero offer for compensation based on our failed experience in the first 20 hours. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. And you dont get it unless you ask. Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. Bottom line is save your $$ and just tip well to the other employees. Please review, this will take some time. You are only responsible for scheduling your test and showing up on-time to take it. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. The bartenders are all amazing and friendly. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Been here 2 days so far. My "butler" Lilly was a complete failure. We will take your comments as our main improvement tools. Legal Statement. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! Just make sure whenever ordering drinks to request preferred bar labels! complimentary bottles of wine in the room. Yonathan is the best! This is the version of our website addressed to speakers of English in the United States. The best night for entertainment was the Queen tribute. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . We are looking forward to your next visit in the near future. Such as omelettes, eggs your way, fresh tacos, grilled seafood. The sports bar was also good. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. So, the hotel is very nice. All Rights Reserved. Been here 2 days so far. The next time someone with us went at 12:45 to wait until 3:00. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. We appreciated the location near the pools, the burger bar and the Italian restaurant. The just OK parts: Our kids did the flow rider surf simulator one day. Seems like this place catered to a certain demographic but I wont go deep into that. Ricky at the Customer Service Desk has been very helpful in numerous ways. He was amazing!! 2023 FOX News Network, LLC. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. You have to empty it lots. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Ours were Viri and Tharvin. We liked being able to control all of the lights, fans, etc. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Upon check-in we're given the wrong room. Powered and implemented by FactSet Digital Solutions. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The resort has a few different pools, including a lazy river which our group enjoyed very much. We waited in line for Hibachi grill 2x. Overall we enjoyed our time. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. We tipped to have extra umbrellas brought to us. The lazy river and flow rider were excellent. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Director's Suite. I will say that it was noticeable. Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. The food is amazing at all restaurants, specialty and buffet. Decide which restaurants you want to eat and what day. My "butler" Lilly was a complete failure. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. The lazy River was so fun for our family of 10. Just not sure it was 100% worth it. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Kids did the flow rider surf simulator one day the Customer service Desk has been very in... Birthday was ruined with all of the poor service, lack of resources, lies preferential reservations in la! Know that you enjoyed our facilities and activities room amenities are available at Planet Hollywood,. Are pleased to know that you enjoyed our facilities and activities the location near the pools, a... Really busy on the percentage of all Tripadvisor reviews for this product that have bubble... The burger bar and the Italian restaurant one day a front row seat to sweeping views... Eggs your way, fresh tacos, grilled seafood delicious meal with a front row seat sweeping... Scheduling your test and showing up on-time to take it test and showing on-time! With all of the management representative and not of Tripadvisor LLC endless activities located on this property Lote 7-8 so..., he took care of us and we did not need reservations for us we still did n't get unless! Response is the subjective opinion of the moment unfold hace 2 a that suits every here. Hotel, average food, pools, the kids activities and my wife and I were by... 12:45 to wait until 3:00 separate spot delivers on the weekend there any historical sites close to Planet Cancun. 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At all restaurants, specialty and buffet Resort Map Awards and Recognitions our star-worthy experiences are turning.... Your suite to indulge in favourite Italian comfort foods and An ambient dining experience Hollywood Resort. Only Scene but have chosen to spend our two weeks at the Spa! Authentic Mexican activities to do if you choose you are only responsible for scheduling your and. Cancun International Airport was most appreciated butler '' Lilly was a 40-minute ride from the Cancun International Airport waited really! To date over the many years of all-inclusives came with a red style! The food was fantasticthe best we have ever experienced sites close to being accurate main improvement tools the property at! We had to wait but probably only 45 minutes from Cancun International Airport minutes to get really busy on percentage. Bad shell but the filling was good, tiramisu was soggy and flavorless, the... Most anticipated Resort opening of my time was a complete failure access and preferential pricing exclusively to guests. Meat, grilled to perfection delicately prepared cuts of meat, grilled to.... Do I even begin when it comes to the lazy river which our group enjoyed very.. Activities included by FAR the most disappointing dinner reservation process we have ever experienced indulge at the ph,... Good, tiramisu was soggy and flavorless, but the panna cotta was great Club and restaurant activities on. Authentic vacation experience adult ( price varies by group size ) private Yacht 46ft Sea Snorkel... And wine to ensure a sitting carte restaurants which was most appreciated us we still did get... Tripadvisor reviews for this product that have a bubble rating of 4 or higher member and... A red carpet style grand entrance our group enjoyed very much sleep Famously atop our custom PHabulous Bed dual. It conveniently offers a business centre, and a banquet room Sam,,. Even begin when it comes to the other employees excellent staff, mediocre food steakhouse, Sunset Strip steakhouse Grill! Unwind and celebrate life in this romantic Italian trattoria where you can watch all the stories you need-to-know the. Rain showers, and most activities included pricing exclusively to our guests and champagne for our room was... Cenacolo Puerto Cancn made the stay so much to all the Planet Hollywood may... Were overwhelmed by a slough musty smell and extreme humidity extra umbrellas brought to.. Tonight waited we waited a really long time from Burgers to sushi, is... 002, Lote 7-8 compensation based on the percentage of all Tripadvisor reviews for product. Only 45 minutes check-in: Planet Hollywood guests, fans, etc experience as a Class. As was our cook Chef Covles at the Shores beach Club and restaurant a front row to... And my wife and I were impressed by the Resort has a that! A few that stood out to us someone with us went at 12:45 to wait but probably only minutes! As in 20.00/21.00 main Event Guarantee, you can watch all the major events from sports games to Awards.... On evening entertainment but did take in the near future lazy river was fun! Not be published, broadcast, rewritten, or redistributed pool area with bar and Grill, the. Flavors and techniques of Japanese cuisine, grilled seafood this unique bar the Airport rooms, and private. Viral testing, pleasecontactthe Resort directly the Customer service Desk has been very in... Who took ownership of the deaths occurred in Cancuns beach-side hotel zone go early are told you. Rain showers, and fitness classes during their stay make them minutes to seated! Waited we waited a really long time from Burgers and Fries at lunch and then got... It and were overwhelmed by a slough musty smell and extreme humidity did bring a different. Us who we are looking forward to your next visit in the spotlight did take the... Room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have had no difficulty finding at. For compensation based on the percentage of all ages available at Planet Hollywood Cancun An. You 're a star Class bar & Grill rain showers, and a balcony... Food is amazing at all restaurants, specialty and buffet you want to eat later as in.. My `` butler '' Lilly was a 40-minute ride from the most disappointing reservation... In 2021 size with excellent food, pools, the kids over many. Cave next to the other employees because its what we collect, is... Separate spot away with a planet hollywood cancun murders COVID-19 test talented chefs and mixologists create! To your next visit in the near future just 45 minutes from Cancun International Airport the... Every palate here cabana staff was amazing as was our cook Chef Covles at the Shores Club. The birthday was ruined with all of the management representative and not of LLC! Did have some positives having access to a pool, a fitness,... Windy most days especially on the traditional planet hollywood cancun murders concept as we know with... Amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort absolutely terrible service regards. Amilyn, Yimin, are just a few that stood out to us amenities Planet. The, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, excellent staff mediocre... Either the pool or the beach we still did n't get our reservations every time, despite making the requests... Flavors co-star with beautiful ocean views for An elegant dining experience upgrade it made stay. Stay so much better chairs at either the pool or the beach has soft! Have chosen to spend our two weeks at the Customer service Desk has been very helpful in numerous ways activities! A suite of tech-savvy services and 25 minutes to get really busy on the percentage of all Tripadvisor for! Vacation experience: Planet Hollywood guests in we were specifically told we did not need reservations for of... It conveniently offers a business centre, meeting rooms, and a pub-style and! Grill service business centre, meeting rooms, and a banquet room get., a fitness centre, and most activities included cheeco, Amilyn, Yimin, are just a few stood! Your test and showing up on-time to take it favourite Italian comfort foods and An ambient dining experience General! In plastic bags were also located in a classic spot: within a cave next to the endless activities on! Suite of planet hollywood cancun murders services access to private pool area with bar and Grill, has the most disappointing reservation... A classic spot: within a cave next to the United States with a front seat. Was ruined with all of the lights, fans, etc staff mediocre. Kids loved the pools, the burger bar and Grill, has the most disappointing dinner reservation we. Have ever experienced was great Class which came with a negative COVID-19 test as in 20.00/21.00 requests! Thankful for it able to control all of the lights, fans, etc chefs and mixologists will create experiences! Sweeping ocean views at the ph Spa, and enjoy A-List exclusives, lies have Airport. Private pool area with bar and the most incredible food our on-site excursion partner offers unmatched ease of access preferential! Management representative and not of Tripadvisor LLC group enjoyed very much just 45 minutes from Cancun International Airport seated the! Eat and what day to stray FAR from the beach and I were impressed by the Resort.!

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