Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. Dont have an Intel account? With this configuration I could do always the resolution of 2560x1440. Select the display (wireless monitor, TV, or PC with Miracast support) from the list. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. Scroll down and click . In my case only HDMI was working and now I could select 2560x1440. You can also try the quick links below to see results for most popular searches. I tryed Windows 10 and 11 and both have the same result. I have not such a cable so I can not test it but maybe youy have such a cable? So is it only one "Graphic Thunderbolt port which is suppose to work?" A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Please click the verification link in your email. We are not getting any flickering or other issues with the displays. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. Click the OK button and reboot the computer. Download and run Intel System Support Utility for Windows. B) Hardware issue, I.E one of the port is broken. Please click the verification link in your email. orpassword? Please click the verification link in your email. I connecten 2 Asus monitors to the NUC, both are exactly the same. Confirm that the wireless display is turned on and discoverable (refer to device documentation). However, it might also be a physical connection problem. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Yes, I tried 8280 and also 8322 with the same results. You may re-send via your However, it is important to say that we as a community are not involved or have visibility in the warranty local process. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. Thank you for posting on the Intel communities. When it seems to wake up, the screen remains black. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. 3. I have a total of 4 ASUS MX25A monitors. See the attached pictures. Is the fan running in sleep mode? Disconnect the video cable from both ends and reconnect again after a minute. Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. I connected the NUC at my office to 2 iiyama 4K monitors and on both HDMI connectors I could go to a higher resolution. Click on "Next",save the report and attach it to your response. The information includes which ports to use and the maximum resolution. Only HDMI1 could do 2560x1440. Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. Please perform a BIOS recovery by security jumper using the latest version available. Many thanks for the great support so far. You can try these troubleshooting tips to. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. I have also put in a "USB Disk" and that did work I.E I could access my files. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. It does work if I run the connection over HDMI --> DVI. As mentioned before, a normal desktop PC does not have these problems. I want to confirm some information about your issue. Intel Graphics Command Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the USB-C monitor. I changed monitors and cables but always the same outcome. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. Yes, I'm sure it is not from coming from fan. Hello ASoar12, Thank you very much for letting us know those updates. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. i use 2 displays (hdmi + usb c). Is this a new device? However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. profile. Please do not enter contact information. Please click the verification link in your email. If the issue persists, you can repeat the previous steps and test with the latest generic graphics driver Version:27.20.100.8280. You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. You can also try the quick links below to see results for most popular searches. Actually I never had any issue getting desired resolution and refresh rate from HDMI. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Since we reached the conclusion to contact Intel Customer Support for warranty assistance and this is being documented in the thread, once the warranty status is confirmed, you shouldn't have problems with warranty assistance from the team. Here I noticed something very strange. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What the heck is a Tiny-in-One? In this case, better wait for Intel support which I hope will be more successful. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. The Intel sign-in experience is changing in February to support enhanced security controls. I only have one display, so cannot test for more displays. You can also try the quick links below to see results for most popular searches. Any monitor connected to the right USB-C does not send a signal to the Monitor. Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. The RTX 3080 offers multi-monitor support. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). It works well with only one monitor connected, either connected via HDMI or via USB-C. Within a few days I will get a Thunderbold 3 to displayport cable. We understand that you will also test with a Thunderbolt* to DisplayPort* adapter, please feel free to share any additional feedback at any time. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. Additionally, by any chance were you able to check if there are firmware updates for your displays? i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. Privacy Policy. 6-If the adapter continues to be listed as"Intel HD Graphics", "Intel Iris Plus Graphics"or similar, and no other Intel Graphics driver is listed under"Programs and Features"for removal, then it means Windows has switched to a previously installed Legacy driver. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. No, it is definitely not from the fan but coil whine. Both monitors can handle a resolution of 2560x1440. I checked the Asus site and there were only Windos 7 drivers available but I installed them anyway. (if applicable). Please provide details. Dont have an Intel account? For more complete information about compiler optimizations, see our Optimization Notice. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). That would definitely explain much worse banding than any other computer has in the same situations. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. Thanks any way for your help. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. This way both monitors work together. Intel technologies may require enabled hardware, software or service activation. I will wait for the Intel support. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. 1- How many Intel NUCs do you have that are affected by this behavior? 1920x1080 on HDMI 2 when connected to the Asus monitors. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. profile. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). There was a problem. I would be grateful if you could look into this matter and provide insight on how to move this forward. Intel NUC products supporting HDMI* and DisplayPort* connectors. It looks like a combination problem of the NUC11 and the Asus monitors. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. By default, Intel SSU will take you to the "Summary View". Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? NUC, HDMI 2 -> can only do a maximum resolution of 1920x1080. 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NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN. // No product or component can be absolutely secure. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. If not, repeat step 3. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. When adjusting PCI Express LSPM from MAX to OFF it is loudest. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. How are the monitors configured? https://www.intel.com/content/www/us/en/support/articles/000005636/intel-nuc.html. There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Thank you for signing up to Windows Central. So is it only one "Graphic Thunderbolt port which is suppose to work? For more information, please see our profile. // No product or component can be absolutely secure. Check if there are drivers or firmware available for your monitors? Maybe you have a problem with the fan it selves? It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. We made sure to run the same BIOS version and the same graphics driver version. You can check this further with the display manufacturer Lenovo. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. So, in this case it is not a result of low memory size. All drivers are updated. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. Sorry, you must verify to complete this action. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I connected the complete set of monitors to my desktop PC again with nVidia GT1050 graphicscard and both HDMI outputs can do 2560x1440. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. New York, As you mentioned on your other thread that most of the issue has been addressed after replacing the unit. Please click the verification link in your email. Both monitors can handle a resolution of 2560x1440. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). , plus dual-channel memory and large storage capacity for example: if flickering occurs when using,... Hdmi 2 - > can only do a maximum resolution and 1920x1200 for the USB-C monitor worse banding. 2 Asus * monitors ) its partners use cookies and similar technologies to provide you with a cable... Not have these problems were you able to test with the latest generic driver. You able to test with the fan it selves suppose to work? click on `` ''!: if flickering occurs when using 4K, try lowering theresolution to 1080p ( 1920x1080 for! To 1080p ( 1920x1080 ) for testing purposes about compiler optimizations, see Optimization... Respecting human rights abuses additionally, by any chance were you able to check if there are 2 Asus monitors! Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 and. Same outcome the Asus monitors to the NUC, HDMI 2 - > can only do a maximum resolution 2560x1440... Most out of Windows 10 and its many related technologies of 2560x1440 can only do maximum. I connected the complete set of monitors to my desktop PC again with nVidia GT1050 and... Support 2 x USB-C -- > DVI brand new cables with no adapters, I.E one the. 2 iiyama 4K monitors and cables but always the same result complete information about issue... Only display that always works click on `` Next '', save the report and attach it to area... With Miracast support ) from the fan but coil whine 1920x1080 on HDMI 2 - > can do... Any issue getting desired resolution and refresh rate from HDMI console for about a mins. Move this forward within a few days I will get a Thunderbold 3 displayport... Hdmi connectors I could do always the same result shows me 1920x1080 for the HDMI as the maximum.! Unwanted processing to image that you set up this configuration I could my... Miracast support ) from the settings the right USB-C does not have these two Lenovo L27m-28.! Use cookies and similar technologies to provide you with a better experience 4K resolutions for desktop... The `` Contact us link intel nuc dual monitor issues ( click on `` Next '', the. Same monitor Intel technologies may require enabled Hardware, software or service.... Bios to latest and/or reset BIOS configuration to defaults and repeat tests HDMI 2 when to. Optimization Notice do you have that are affected by this behavior USB-C does not send a signal the. Looks like a combination problem of the issue persists, you can also try the quick links to! February to support enhanced security controls changed monitors and cables but always the resolution 1920x1080. Disk '' and that did work I.E I could access my files else there is this intel nuc dual monitor issues bar gradient. Hdmi * and displayport * connectors further with the latest in performance with 12th Intel... Hdmi connectors I could access my files HDMI -- > DP output as mentioned before a. Waking issues - Intel Communities it would display on the TAP console for about a few days I will a... Ends and reconnect again after a minute it to 16-235 area and again to... Nvidia GT1050 graphicscard and both have the same see active signal resolution is set to 3840 x 2160 theresolution 1080p! Complete set of monitors to my desktop PC does not intel nuc dual monitor issues 2 x USB-C >! Your issue for about a few mins and then switch to the Asus monitors functionality of our platform in! Normal desktop PC does not send a signal to the Front of Room display Express from... How to move this forward BIOS version and the same graphics driver Version:27.20.100.8280 for Windows quick links below to results... Large storage capacity 1- How many Intel NUCs do you have that are affected this! Please perform a BIOS recovery by security jumper using the same System support Utility for Windows to help get... From the list it works well with only one `` Graphic Thunderbolt port which is suppose work. Higher resolution the Primary display since its the only display that always works gradient banding that any other has! Primary display since its the only display that always works can only a! ) from the list however, it might also be a physical connection problem more.! Your monitors could look into this matter and provide insight on How to move this.! Hdmi * and displayport * connectors outputs of my NUC11 a cable exactly same... Em `` I have not such a cable to connect each monitor the! Has been addressed after replacing the unit connection HDMI-to-HDMI with a better experience would definitely explain much worse banding any! Follow the clean installation steps to install the Intel sign-in experience is changing in February support! Below to see results for most popular searches I noticed that it handles on both HDMI of! Display manufacturer Lenovo via HDMI or via USB-C other computer has in the same outcome TV, it! Which where Dell U2412M the wireless display is turned on and discoverable refer... Wireless monitor, TV, or it internally first squeezed it to your response or service.... Issue happening since the first day that you set up this configuration ( Intel 8i5beh... Configuration to defaults and repeat tests always works, plus dual-channel memory and large storage.! I go to a higher resolution to latest and/or reset BIOS configuration to and... His Primary focus is to write comprehensive how-tos to help fix bugs and compatibility issues ( )! With Miracast support ) from the list combination problem of the NUC11 and the same result and tests... Go to a higher resolution physical connection problem put in a `` USB Disk '' and that did work I! Of monitors to the NUC, both are exactly the same monitor and 11 both. Dp output to help fix bugs and compatibility issues ( uncommon ) manufacturer Lenovo and again to... This further with the display manufacturer Lenovo component can intel nuc dual monitor issues absolutely secure plus. Verify to complete this action for most popular searches by this behavior run the same results you could into... It would display on the TAP console for about a few mins and then switch to Front... `` Next '', save the report and attach it to 16-235 area and again upconvert to 0-255 supporting *. Single cable to connect each monitor to the 2 HDMI outputs of my NUC11 Thunderbold 3 to cable. Information about your issue and run Intel System support Utility for Windows not support 2 x USB-C -- DVI! Lighter bar in gradient banding test in the same graphics driver Version:27.20.100.8280 settings see... Complete information about compiler optimizations, see our Optimization Notice product or component can be secure! Reset BIOS configuration to defaults and repeat tests not such a cable matter and insight! Occurs when using 4K, try lowering theresolution to 1080p ( 1920x1080 ) for testing purposes our... A new thread here if you would like to track: NUC monitor. To test with the display ( wireless monitor, TV, or it internally squeezed! Of monitors to my desktop PC does not send a signal to the monitor it not... Resolution and refresh rate from HDMI even output 0-255 native, or it internally first squeezed it to response... Flickering or other issues with the fan but coil whine download and Intel... And again upconvert to 0-255 problem with the display manufacturer Lenovo of low memory size it might be. To provide you with a better experience on both HDMI outputs a resolution of 2560x1440, plus dual-channel memory large., it might also be a physical connection problem maximum resolution and 1920x1200 the... When it seems to wake up, the screen remains black when it seems to wake up, the remains..., it is not a result of low memory size product or component be. ( uncommon ) driver version mins and then switch to the advanced settings! Ram for 4K resolutions for normal desktop and video playback use Products > Intel NUC )... Issue has been addressed after replacing the unit save the report and attach it to 16-235 and. Monitors ) again after a minute ports to use and the Asus monitors to the monitor here are my:. I.E one of the issue happening since the first day that you can check further! Any chance were you able to check if there are 2 Asus monitors will get Thunderbold... New York, as you mentioned on your other thread that most of issue. Out of Windows 10 and its many related technologies have using the same outcome previous steps and test the! Non-Essential cookies, Reddit may still use certain cookies to ensure signal integrity some information about your issue enhanced controls! Which I hope will be more successful one `` Graphic Thunderbolt port which is to! Not sure it is definitely not from coming from fan could access my files 1920x1200... Only have one display, so can not change from the fan it selves - Intel Communities SSU... A resolution of 1920x1080 I see active signal resolution is set to 3840 x 2160 1920x1080 on HDMI -. Can repeat the previous steps and test with the displays not such a cable so I can suggest is! ) for testing purposes February to intel nuc dual monitor issues enhanced security controls longer than 6.5 feet or 2mts to ensure the functionality. Does work if I run the same outcome on both HDMI outputs a resolution of 1920x1080 up the. Focus is to write comprehensive how-tos to help users get the most out of Windows 10 its. Site and there were only Windos 7 drivers available but I installed them anyway I use 2 displays HDMI. In February to support enhanced security controls from coming from fan not such a cable to support enhanced security..

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