7,655 Forever 21 reviews. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. It hadn't been sent off, sent to the wrong store, and I wasn't in the system. Mickael Louis, is citing discrimination on the basis of sex and gender. That being said, this company is a time bomb waiting to go off. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. J Jenine Cerise of US When I was hired on, I was hired on the cusp of their pay day. My manager tells me "good job" all the time. Learn more. If that isn't good customer service then i dont know what is. Please. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. Hours given are not guaranteed and can change without notice or reason technically. On average, employees at Forever 21 stay with the company for 2.1 years. The brand sent cease and desist letter to the retailer. . 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. Apparently they also had a weight requirement as well. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. Otherwise, they will just keep treating people this way. Why should I be on time if she wasn't? Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. Store Manager gets 45 hours. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. Another stripe battle. . I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. Search Close. Bad sign #9. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. I enjoy going to work there everyday. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Location. they say it's to reduce the work when they fix the tI'me clock, but it's not. That is strange! She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. We want you to have fun, to express yourself, and to be. When you guys were hired, your orientation book ( the green one ) explains it all. Even though she was late you can add that experience to how much better you'll be than her one day. So she was crying that she'd be missing her rent, and was already behind on bills. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. I am a graduate student working in a nor cal store. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". Chat Support Online chat and get live responses! Did you bother asking for more? I get along great with my coworkers, and other managers. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Definately an unproffessional company and definately not a good place to work. Salary/Benefits. 22-year old Alexia Daskalakis filed transgender discrimination lawsuit against Forever 21. I was so livid, and she had no idea that I quit. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. So I am not getting the benefits a full time manager does. We finally did earlier this week. The complaint has been investigated and resolved to the customers satisfaction. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. In contrast, you are also expected to stay until after-hours if the store is super messy. Each time I submitted my app., they seemed to come back even quicker with a denial letter. Manager of the store. That is absolutely not a legitimate reason to fire someone. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? even if its $8 an hour. Complaints about Forever 21. The complaint has been investigated and resolved to the customer's satisfaction. I had no social life and the hours were long. All my past experiences in a bigger forever was thrown out the window. Due to the lack of structure, many associates quit for this reason too. Did she say sorry? EW! if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. busy and fun You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. All that being said, working there is a whole different experience. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. Lastly, I wouldn't recommend to anyone. Im also a guy. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. Forever 21 reviews & complaints 194 complaints 43 resolved 151 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "salary issue-katy mills store, houston, tx" Resolved "management" Resolved "lost and damaged items. It's not the company, it's the associates & managers. Entry Level Employee 4 months ago Overall Experience Report This [censor]. For most positions, the hiring steps typically include: In some cases, a second or group interview. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. But one of my bosses decided to go to another district and she replaces by someone else. The pay was poor too. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. The national average salary for a Forever 21 employee in the United States is $31,438 per year. I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. 95% of them don't even speak english and they don't understand the concept of hangers. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. Then I got the items and it was the same bangles but it did. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. Resolved. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. Menu. 3.2 Work-Life Balance. Ive come to the realization Ive been taken advantage of. @Killa: forever 21 is a really good store but really overprices some items but they have really great service. Canada 531 reviews. Really bad management team. Nobody knows until you've been there. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Forever 21s policy requires employees to submit to bag checks before clocking out. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. How Old Do You Have To Be To Work At Forever 21? She just doesnt care. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. And those who quit won't care. oh and even with all my customer service experience I still only got paid minimum wage so as far as getting paid for experience they don't do that either. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. A Forever 21 store stands in Union Square in New York City, Sept. 12, 2019. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. Ireland 9 reviews. Discover the schools, companies, and neighborhoods that are right for you. Fashion & Shopping. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. make sure you clock in and clock out appropriately. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The whole time I stressed that I had another job and they said that it was fine. "Theres a lot of fear and anxiety," Fonseca said at this early stage of organizing. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. Turn on desktop notifications for breaking stories about interest? Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. 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