Press question mark to learn the rest of the keyboard shortcuts. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. Click on My Orders and then the Return Item button next to the order you would like to return. % of people told us that this article helped them. Heres exactly how their return policy currently works. I am still awaiting my refund. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. Keep the tags and stickers on the product when trying it on. We and our partners use cookies to Store and/or access information on a device. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. It totally depends upon their returning system. Rather-Be-Shopping.com. Turns out shes a huge fan of their affordable, trendy styles. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. However, you cant deny how generous SHEIN is in regards to treating its . But returning them is a nightmare. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. did you safely get a refund? . 1.Sign into your SHEIN account. Select the order you want to return. Learn how your comment data is processed. However, the actual delivery date . Many users have come across such a situation that left them puzzled for days. This tap is located at the bottom of the "Order Detail" page. First, you need to visit SHEIN official website and log in to your account. Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. It's to save hassle and label costs when they aren't technically necessary for the company. Click the "Order Details" link. I bought a lot and Id like to return a lot. 3.Select the item (s) you would like to return, indicate the reason, then submit. First-time returns are free. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . You can make returns up to 45 days after making your purchase. If its less than 45 days, your return will be processed smoothly. Then just drop it off at your local post office or arrange a USPS pickup from your house. SHEIN is one of the largest fashion items selling brands. Products in the beauty category are excluded from SHEIN. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. How does it work? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Step 4: Pack your product and attach return label on the . To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Returns must be postmarked within 15 days after the date of delivery. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. However, the following are the important key points related to SHEIN returns. Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. Keep reading below to see which items are not accepted for return. Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. Choose your return method. Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. You can return items purchased from a store or website online. What is their Customer service number? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"